Privacy policy

Introduction:

The privacy policy of Zayaan NY (the website and the brand in general) describes how we collect, utilize or disclose (if needed) when you are collaborating with us through a purchase of our product(s). Hence before you sign up with us, we want you to not only go through but inspect every detail of the privacy.

Periodically, the regulations might be altered. If there are any policy changes, we’ll let you know about them. We advise you to read the policies before connecting with us so that you are aware of the potential need to share personal information and can make an informed decision.

COLLECTING THE INFORMATION

Direct information: 

There is a lot of information we have about you that you provide to us directly, via our website. The information may include several things like – any product review, requesting customer support or even applying for a job.

We may also collect information about you, such as your name, email address, zip code, phone number, billing address, and shipping address when delivering a product. Other than that, if you want us to fulfill your wish to send someone one of our products as a gift, you will need to deliver us with their information as well.

The use of our services: Collecting information about the products you have purchased from us.

The automated information: Certain information is automatically collected every time you purchase our products. This will include:

  • Log information: Web browser version, IP address, time zone, cookie information, the websites or products you visit, search terms, and how you use the site are all examples of this.
  • Transaction information: Information about the purchase or return of a product which includes product details, price, date, and location of the purchase/return.
  • Information Collected by Cookies (or similar tracking technology): To improve our website, design campaigns, personalize our communication, and feature collections that appeal to your preferences, we need to understand how you interact with our website and other websites, your purchasing habits, and your online behavior in general.

Collecting information from partners and other sources: Collecting information from other sources and combining them with the ones you gave us to ensure a better performance when it comes to serving you. This may include information about your change of postal address, verifying your mailing address, etc. We also keep a record of the interactions we might have on Social Media.

Deriving personal Information: Based on the other types of personal information we gather, we might infer or derive personal information about you. For instance, based on your browsing habits on our Services, we may deduce your location or that you are interested in buying a particular style of clothing.

USE OF INFORMATION

  • To improvise the products, include more facilities to enhance the shopping experience
  • Carrying out the transactions at ease which may include shipping products at your place or taking a return or performing any other contractual obligations.
  • Processing your orders, and payments and making adjustments accordingly.
  • Conducting internal research to make some effective development in both products and services.
  • Having useful communication about products, services, offers, and promotions that might be of your interest
  • Updating you about all the security alerts, technical notices, and other necessary administrative messages.
  • Making your online experience more personalized by pushing advertisements for the products of your interest
  • Analyze the trends and activities
  • Investigating complaints, responding to security breaches, and offering additional security measures like identity verification.
  • Guarding our users against all forms of fraudulent, malicious, dishonest, and illegal activity.
  • Constantly improving our products and repairing errors to match the level of our customers.
  • Cooperate with law enforcement and protect the rights of our brands as well as our customers.
  • Enforcing our policy, terms, and conditions of our brand.
  • Defend claims, and disputes, and take legal action where it is required.
  • Providing you with the benefits of being loyal to our brands. For instance – loyalty programs.

SHARING THE INFORMATION

Information about you may also be shared by us due to a few essential reasons which include –

  • Access to such information may be required by businesses that can help us with web hosting, shipping, and delivery, payment, preventing fraud, customer service, etc.
  • If we believe that disclosing the information is necessary to comply with any applicable law.
  • If you are any of your actions are conflicting with our user agreements or policies that may have a direct or indirect impact on the brand or any third party.
  • With our current or future affiliates or other companies under common ownership.
  • With our professional advisors or lawyers if any necessary measures need to be taken.
  • If you provide any public review or share your opinion about our brand or product (with your consent).

ADVERTISING AND ANALYTICS

When it comes to advertising, we involve third parties to feature our advertisements to our targeted audience. These organizations can use multiple tracking technologies which include cookies or web beacons to collect your personal information and analyze your digital behavior, in general, to determine which sort of advertising needs to be delivered to you.

DATA RETENTION

We base the length of time we keep personal data on both business and legal requirements. We keep personal information for as long as it’s required for the processing purposes for which it was collected as well as any other related, legal use.

MINORS

In the course of offering the Services, we do not knowingly collect personal data from minors. Please get in touch with us if you think a child may have shared personal information with us through the Services, and we’ll do our best to remove it from our databases.

PRIVACY RIGHTS: CALIFORNIA RESIDENTS

Consumers residing in New York have certain rights concerning their personal information. It has a few categories under this which protect commercial information, Internet or other network activity, geolocation data, professional information, audio, electronic, or any visual information.

We may share your personal information with third parties as described in the Sharing of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes to the following categories of recipients:

Vendor and Consultants who perform services on customers’ behalf:

  • Identifiers
  • Geolocation Data
  • Information related to the internet or any network activity
  • Inferences

Comenity Bank:

  • Identifiers
  • Commercial Information
  • Geolocation Data

Other Website Visitors:

  • Identifiers
  • Characteristics of protected categories under federal law

DO NOT TRACK

Consumers residing in New York have certain rights concerning their personal information. It has a few categories under this which protect commercial information, Internet or other network activity, geolocation data, professional information, audio, electronic, or any visual information.

We may share your personal information with third parties as described in the Sharing of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes to the following categories of recipients:

Vendor and Consultants who perform services on customers’ behalf:

  • Identifiers
  • Geolocation Data
  • Information related to the internet or any network activity
  • Inferences

Comenity Bank:

  • Identifiers
  • Commercial Information
  • Geolocation Data

Other Website Visitors:

  • Identifiers
  • Characteristics of protected categories under federal law

POLICY DURING SPECIAL OCCASIONS

Zayaan NY shares the joy of celebrating every special occasion with our customers by offering lucrative discounts and offers. We will gladly accept any returns or exchanges before the end of the occasion. No returns after the occasion has ended will be accepted.

CHANGES

Policies are subject to change from time to time due to our legal or operational or regulatory reasons.

CONTACT US

If you have queries regarding our privacy policies or you need to make a complaint regarding any other issues, feel free to contact us via the email address or at our mailing address given below:
Email: info@zayaanny.com